Send in a mole: “Find one really smart engineering type in your IT organization and put them on a skunk works project with one engineer,” Martin-Flickinger advises. “You need to identify an IT person who looks and smells like a product engineer; it needs to be someone the engineering people like.” If you do this right, says Martin-Flickinger, that person will become your ambassador. “That way, when someone in engineering says, ‘what do you think of involving IT in this?’ the engineering team will be supportive.”

Persuading tech people to do things in new ways. www.cio.com/article/2…